Support
Stuck on a setting, an alert or a bill? Ask a person who knows the product. You get a clear answer, not a ticket number.
Email support@sslclock.com or use the form below. We reply within one business day (UAE time).
Quick help
- Billing portal: change plan, update your card, download invoices or cancel.
- API docs: keys, endpoints, rate limits and signed webhooks.
- Terms of service
- Privacy policy
- FAQ
FAQ
How fast do you reply?
Within one business day (UAE time), usually sooner.
How do I change or cancel my plan?
Open Billing in the app (/app/billing) and use the Stripe billing portal to switch plans, update your card, download invoices or cancel.
How do I delete my account?
Email support@sslclock.com from your account address and we delete your data within 30 days.
Why did I not get an alert?
Check your alert settings and send a test from Settings. If the test arrives but a real alert did not, email us with the hostname.